Buhay PH · by JedRey IT Solutions
Burahin ang account mo Delete your Buhay PH account
Epektibo / Effective: 30 Setyembre 2026 · September 30, 2026
Huling binago / Last updated: 30 Setyembre 2026 · September 30, 2026
Paano burahin ang account
Read in English ↓Sa app (pinakamabilis)
Pareho ang paraan sa Android, iPhone at web app:
- Buksan ang Buhay PH at mag-sign in.
- Pindutin ang larawan o inisyal mo sa kanang itaas para buksan ang Ako (sa computer: Ako sa menu sa gilid).
- Piliin ang Account, tapos mag-scroll pababa sa Burahin ang account at pindutin ito.
- Basahin kung ano ang mabubura. Kung gusto mong magtabi ng kopya, mag-export muna (Ako → Backup → Export).
- Ilagay ang password mo (kung Google lang ang gamit mo sa pag-sign in, mag-sign in ulit gamit ang Google) at i-type ang BURAHIN.
- Pindutin ang Burahin nang tuluyan.
Kailangan ng internet para mabura ang cloud account. Kung English ang wika ng app, ang mga label ay Me → Account → Delete account → Delete for good.
Ano ang mabubura, at kailan
| Kailan | Ano ang nangyayari |
|---|---|
| Agad | Masa-sign out ka sa lahat ng device. Mabubura sa database namin ang account mo at lahat ng record nito: profile, mga pangyayari, kwento, liham, resipe, tao, lugar, Tala, dokumento, Pamana, mga pinagkakatiwalaan, patakaran sa pagbibigay, Pamana Activity, at listahan ng mga device. Mabubura rin ang kopya sa device na ginamit mo sa pagbura. |
| Sa loob ng 30 araw | Tuluyang matatanggal sa storage namin ang lahat ng larawan, video, boses at file ng dokumento mo. |
| Sa loob ng 30 araw | Mapapalitan ang mga gabi-gabing backup ng database na may kopya pa ng account mo. 30 araw lang itinatabi ang bawat backup. |
Ang natitira:
- Isang tala na walang laman na nagsasabing binura ang isang account ID at kailan, para matapos namin ang pagtanggal ng mga file at mapatunayang nabura ito.
- Security log ng mga sign-in, na itinatabi sa limitadong panahon para sa seguridad.
- Anonymous usage statistics, kung binuksan mo ito. Hindi ito kailanman naka-link sa account mo, kaya hindi ito mabubura kasama ng account; kusa itong nabubura pagkalipas ng 180 araw (ang naka-hash na installation ID, 400 araw mula nang huling makita).
- Mga export at Pamana file na naibigay mo na sa ibang tao: nasa kanila na ang mga iyon.
- Kung may kopya pa sa ibang phone o browser na dati mong ginamit, burahin ito sa pag-uninstall ng app o pag-clear ng site data.
Wala pang ibinebentang subscription. Kung sakaling bumili ka balang araw sa Google Play o App Store, kanselahin ito doon; hindi ito kusang nakakansela kapag binura ang account.
Device-only account (“Sa device na ito lang”)
Walang nakatabi sa mga server namin. Burahin ito sa parehong paraan (Ako → Account → Burahin ang account), o i-uninstall ang app. Sa web app, i-clear ang site data sa browser. Kapag nabura, hindi na ito maibabalik maliban kung may export ka.
Kung wala ka nang access sa app
Mag-email sa jedrey.it@gmail.com mula sa email address ng account mo, may subject na “Burahin ang Buhay PH account”. Isama ang:
- ang email address ng account;
- na gusto mong burahin ang buong account at lahat ng data nito;
- kung saan mo ito ginamit (Android, iPhone o web), kung alam mo.
Sasagot kami sa loob ng 7 araw para kumpirmahin na ikaw ang may-ari, at tatapusin namin ang pagbura sa loob ng 30 araw mula sa kumpirmasyon mo. Sasabihan ka namin kapag tapos na. Hindi namin kailanman hihingin ang password, PIN, o laman ng Pamana mo.
Kung wala ka nang access sa email ng account, o humihiling ka para sa isang yumao bilang tagapagmana o legal na kinatawan, sabihin ito sa email at gagabayan ka namin kung anong patunay ang kailangan.
Tingnan ang Patakaran sa Privacy para sa lahat ng tagal ng pagtatabi.
How to delete your account
Basahin sa Filipino ↑In the app (fastest)
The steps are the same on Android, iPhone and the web app:
- Open Buhay PH and sign in.
- Tap your picture or initial at the top right to open Ako (Me). On a computer: Ako in the side menu.
- Choose Account, scroll down to Burahin ang account (Delete account) and tap it.
- Read what will be deleted. To keep a copy, export first (Ako → Backup → Export).
- Enter your password (if you sign in only with Google, sign in with Google again) and type BURAHIN.
- Tap Burahin nang tuluyan (Delete for good).
Deleting a cloud account needs an internet connection. With the app language set to English, the labels read Me → Account → Delete account → Delete for good.
What is deleted, and when
| When | What happens |
|---|---|
| Immediately | You are signed out of every device. Your account and all its records are deleted from our database: profile, events, stories, letters, recipes, people, places, Tala records, documents, Pamana, trusted contacts, release rules, Pamana Activity and the device list. The copy on the device you deleted from is removed too. |
| Within 30 days | All your photos, videos, voice recordings and document files are permanently removed from our storage. |
| Within 30 days | Nightly database backups that still hold a copy of your account are replaced. Each backup is kept for only 30 days. |
What remains:
- A content-free note that an account ID was deleted and when, so we can finish removing the files and show that the deletion happened.
- Sign-in security logs, kept for a limited period for security.
- Anonymous usage statistics, if you turned them on. They were never linked to your account, so they aren't deleted with it; they are deleted automatically after 180 days (the hashed installation ID 400 days after it was last seen).
- Exports and Pamana files you already gave to other people: those are theirs now.
- If a copy is left on another phone or browser you used, remove it by uninstalling the app or clearing the site's data.
Nothing is sold by subscription yet. If you ever buy one through Google Play or the App Store, cancel it there; deleting the account doesn't cancel it automatically.
Device-only accounts (“Sa device na ito lang”)
Nothing is kept on our servers. Delete it the same way (Ako → Account → Delete account) or uninstall the app. In the web app, clear the site's data in your browser. Once deleted it can't be restored unless you have an export.
If you can't use the app any more
Email jedrey.it@gmail.com from your account's email address with the subject “Delete my Buhay PH account”. Include:
- the account's email address;
- that you want the whole account and all its data deleted;
- where you used it (Android, iPhone or web), if you know.
We will reply within 7 days to confirm you own the account, and finish the deletion within 30 days of your confirmation. We will tell you when it's done. We will never ask for your password, PIN or Pamana content.
If you no longer have access to the account's email, or you are asking on behalf of someone who has died as an heir or legal representative, say so in your email and we will tell you what proof we need.
See the Privacy Policy for all retention periods.